THIS POSITION IS BASED IN OUR OFFICE IN MENDRISIO, SWITZERLAND. TRAIN TICKET WILL BE PROVIDED.
At Cloud Academy, we‘re builders. Learning new technology is just as exciting for us as building it. We do this through utilizing and developing cutting-edge technology, including big data, machine learning, and artificial intelligence, to enable digital transformation across teams at some of the world’s largest companies.
In this role your main responsibility is helping our globally distributed content team to publish, manage and distribute our content in an efficient way, taking care of everything we need from an operations and process perspective. You will be responsible for publishing and scheduling all of our content to go live and make sure we have a clear and efficient process to do it. You are based at our R&D headquarters and you are constantly working with our product managers and engineers to make sure you have full visibility into our systems and how to operate them.
You will work closely with our marketing and product teams to ensure you can easily rely on them to publish and announce new content. We are looking for a person who is able to learn and move fast in a very global environment; the ideal candidate has previous experience working across different time zones, has perfect spoken and written English, and is looking for a challenging operations role where he/she can show a strong ability to plan, execute and communicate. Candidates with a background in content and IT operations, and a passion for cloud and software technologies, are our preference. You will find yourself working with engineers, subject matter experts and marketing experts to coordinate our content publication and management.
You will report to our Head of Content. This role leads to a career path on our European management team.
This position is based in our Tech HQ in Mendrisio (CH), about 50 min from Milan and 20 min from Como.
What you will do as a Content Operations Specialist at Cloud Academy: