Quality Assurance (QA) Lead

Job description

PLEASE NOTE: This position is based in our Swiss HQ in Mendrisio, Switzerland, just 7km over the border from Como, Italy. Mendrisio is easily commutable from Milan, Como, Varese or Lugano and Cloud Academy provides the train ticket for you!


Cloud Academy is the leading digital skills development platform that enables every enterprise to become a tech company through guided Learning Paths, Hands-on Labs, and Skill Assessment. Cloud Academy delivers role-specific training on leading cloud technologies (AWS, Azure, Google Cloud Platform), essential methodologies needed to operate on and between clouds (DevOps, security, containers), and capabilities that are unlocked by the cloud (big data, machine learning).


Companies like  Nasa, SAP, Turner, Cognizant, and SAS customize Cloud Academy to contextualize learning and leverage the platform to assign, manage, and measure cloud enablement at scale.


We are looking for a strong Lead to add to our Team. The ideal candidate is someone who is excited about working for a growing, international company that is building an amazing product.


Role description:

The QA Lead is responsible for defining and implementing the quality assurance strategy for our web platform and is ultimately responsible for ensuring that the platform is fit for use.


We’re looking for a technical person with a passion for web technologies and experience in setting up a quality function, and in improving both the quality culture and strategy inside a mid to large-sized organization.


In this role, you will be responsible for:

  • Driving the end to end quality and the testing strategy
  • Defining and leveraging both hard metrics (like test and release coverage) and qualitative user-impact assessments to determine and advise on the quality of the product
  • Setting up the right measures to detect early on when the platform has issues
  • Coaching and influencing developers to improve best practices
  • Leading and growing an inclusive team of diverse individuals through recruiting, coaching, and teaching other collaborators.
  • Building strong, lasting relationships across both engineering teams and organizational boundaries, especially with customer success, product and sales

You will work closely with our engineers to make sure they have the tools they need for success, with Product Managers to ensure that they factor in quality in the product design process, and with Customer Success to channel our users’ feedback to the product development team.


  • Solid Experience in defining the QA strategy for web/SaaS platforms
  • Passion for web technologies, and for shipping features that drive user adoption
  • Proven ability to influence and to coach people beyond the boundaries of your own team
  • Good understanding of web technologies such as: Python, Django, React, Typescript, Cypress and familiarity with both Relational and NoSQL databases: PostgreSQL, MongoDB, Redis
  • Experience with distributed version control systems: mostly Git (Github and/or Bitbucket)
  • Experience with both functional and non-functional automated testing (e.g. performance, load and stress testing)
  • Familiarity with cloud provider systems in either AWS or Google Cloud
  • Experience with container automation technologies such as AWS ECS and Kubernetes
  • Experience with building CI/CD pipelines using technologies such as Jenkins or Circle CI
  • High level of English proficiency, both spoken and written
  • Ability to work independently and as part of a team, with a sense of urgency and integrity

Bonus Points:

  • Passion for and experience in e-learning projects is a strong bonus.
  • Able to find creative solutions to interesting problems.
  • Curious with a constant desire to learn and collaborate.


  • Competitive salary including a bonus plan
  • Train ticket paid for by the company
  • Budget for professional development
  • 4 weeks paid vacation and 15 paid holidays per year
  • Great company culture and work environment!
  • Highly-skilled teammates and lots of opportunities for growth and development